The EPSA 2017 edition is looking for innovative and inspiring cases from across Europe that found new solutions to tackle the complex challenges faced by public administrations at all levels.
One Stop Shop (OSS) promoted by the Business Management Office (OGE), of the Department of Business and Knowledge, as a reference point for entrepreneurs, corporations and intermediaries when dealing with government bodies. The OSS incorporates all the procedures and services involved in running a business throughout its lifecycle, regardless of the level of government involved.
EPSA is an important learning area for knowledge transfer on how public administrations across Europe can innovate and at the same time increase their effectiveness and efficiency. EPSA cases are being used in EIPA’s capacity building activities as inspiring examples for building innovation capacities in the public sector.
The 145 applications received underwent first an online evaluation by external and independent evaluators (academics, practitioners or PA consultants). Then these evaluators met last week in Maastricht to reach a consensus on the project they had assessed and to identify those cases submitted to EPSA 2017 that will be awarded a Best Practice Certificate (BPC).
Catalonian One Stop Shop and 33 other projects have been identified as being a best practice and thus deserving a Best Practice Certificate. These 34 excellent public achievements have found new solutions to a range of complex challenges such as: economic uncertainty, low economic growth, high unemployment, and unparalleled levels of migration, lack of trust in government, security and climate change, among others. They come from 18 European countries and 3 EU institutions/agencies.
See the detailed list of Best Practice Certificate recipients for the European/National administrative category, the Regional administrative category and the Supra-local/Local administrative category.
A number of projects have been shortlisted for validation onsite visits, this being the next step of the evaluation process. The projects qualifying for the onsite visits have already been contacted by the EPSA Team, Catalonian OSS is among them.
The best practices, nominees and prize winners will be presented during a three-day high-level final event and award ceremony in Maastricht (NL) on 20-22 November 2017 and all EPSA 2017 submitters are most welcome to attend these events. Following a well-established tradition, the various events will take place at three different venues in Maastricht, i.e. the European Institute of Public Administration (EIPA), the Maastricht Town Hall and the Provincial Government Buildings on the Meuse respectively.
The awards will be delivered to Maastricht on 20 and 22 November 2017